CN EN
Installation, handover and training
Service support

Equipment Handover and Operator Training

After the equipment setup is agreed, handover and training help operators start using it correctly. Guidance covers the supplied machine, pre-start checks, cleaning, refilling, cleanup and routine care.

Connected support, from selection to everyday use

Connect trial confirmation with everyday use.

Start with the service you need. Existing-equipment repairs, parts and rentals can be requested directly.

What this service covers

Handover and inspection

Check the main unit, accessories, and consumables against the confirmation list, and inspect the equipment status and on-site configuration.

Actual operation guidelines

Explain how to start and stop the machine, set up the operation, and provide supplies, and have the operator practice.

Cleaning and daily maintenance

Explain post-cleaning handling, charging or fueling precautions, wear part checks, and abnormal feedback methods.

How the service works

01

Confirm delivery arrangements.

Implement equipment list, site, receiver, and training personnel

02

Assess equipment

Check the main unit, attachments, and installation or matching requirements.

03

Demonstrate and practice.

Combine the on-site task explanation with operation practice by the users.

04

Key points for usage during handover

Specify the daily maintenance procedures and the method of contacting after-sales service.

Information to prepare

  • Delivery address, equipment list, contact person.
  • Operators and managers who have participated in training.
  • Water and electricity supply, sewage discharge, charging, storage, and practice areas.

— FAQ

What should be done if new employees need refresher training?

You may contact to clarify the equipment model, personnel situation, and training needs, then discuss the guidance method and schedule.

What to do if abnormalities occur during operation?

First, refer to the equipment manual to shut down the machine and inspect it. Record any abnormalities and the on-site conditions, then contact the after-sales service for assistance in determining the issue.

Continue with the support you need