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Pre-sale Equipment Selection
Service support

Pre-sale Equipment Selection

First, get in touch with us via phone, WeChat, photos, or videos to understand your cleaning task and help determine the equipment direction. Initial communication may not fully reveal the on-site conditions; when involving complex contaminants, access, or operational requirements, arrange a site survey to supplement the configuration plan with accurate information.

Connected support, from selection to everyday use

Start with your requirements before deciding on a model.

Start with the service you need. Existing-equipment repairs, parts and rentals can be requested directly.

What this service covers

To understand the cleaning task.

Communicate the type of floor surface, type of dirt, cleaning area, frequency of use, and current difficulties.

Understand the existing equipment.

Explain the brand, model, and usage of the existing equipment, and identify the issues that need improvement to determine whether to add new equipment, repair existing equipment, or rent equipment.

Clarify the next step.

When sufficient information is available, conduct an initial screening of the equipment; when the on-site conditions are unclear, connect the on-site survey with the equipment configuration.

How the service works

01

Submit requirements

Explain the site, task, and contact information via phone or inquiry form.

02

Further information

Provide on-site photos, videos, area, and existing equipment information.

03

Initial judgment

Discuss the appropriate type of equipment and the questions that need to be confirmed further.

04

Seamless on-site service.

Schedule a site inspection as needed, or enter the scheme configuration and trial machine communication.

Information to prepare

  • Usage location, industry, and contact person.
  • Photos of the area, close-up of the floor and debris.
  • Area, cleaning frequency, personnel, and budget considerations.

— FAQ

Can we consult about the model?

We can proceed, but first please explain what you hope to clean and what the current site conditions are, and we will assist in selecting the appropriate equipment.

After the phone call, is the equipment determined?

First form a preliminary judgment; then, for critical site conditions, confirm through site inspection and trial operation.

Continue with the support you need